Dealing with both the salesman and the finance manager was a pleasure. Both men were very knowledgeable about their jobs.. Toyota sells itself, a great vehicle.
I was assisted by Michael Turner for my purchase. Michael was knowledgeable and thorough with providing the details regarding the vehicle.. Michael made sure I was comfortable with the vehicle and understood the functionality. Michael Johnson as also instrumental in helping me get financing. Everyone I encountered in my car purchase journey was helpful and friendly. I will definitely recommend Michael and Northshore Toyota to my family and friends.
Awesome!!!!!!Julian Garretti was my sales person and he was awesome to work with. Awesome
Zack was our salesperson and was very helpful about what type car I was interested in. Steve also assisted us and helped answer questions to aid in the purchase of my car. Their professionalism was very sincere and appreciated. I will recommend them to my friends when purchasing an automobile. Kudos to them and Northshore Toyota in Covington, La.!!!
My experience at Northshore Toyota in paying off a leased vehicle was pleasant and handled by professional and courteous staff.
Great purchase experience. Northshore Toyota has a NO pressure sales and finance approach. We are return customers for many vehicles. Thank you to Chris and team.
Customer friendly. Roger found just what I wanted. This is my 4th vehicle from Roger and this dealership. Always go over and beyond to make you happy with your purchase. Would never shop anywhere else.
Honest, down to earth, knowledgeable, and went above and beyond. Nick and Ben were awesome!
I was looking for a no hassle and no pressure car buying situation. Toyota delivered. Buck was easy to chat with and Kyle was good as well
We followed our long time salesman Rene to Northshore Toyota to purchase our new 2021 Tacoma. As always our purchase was smooth and satisfying. We would not purchase a vehicle from anyone but Rene. Thanks Northshore Toyota.
Excellent, no nonsense, courteous, easy to deal with professionals. From Nicholas (the giant ginger Viking) to Ben in finance, they made this purchase as easy and simple. Normally the process is painful. Not here! I will be a returning customer for sure. THANK YOU!
We were very pleased with the service at Northshore Toyota. I reached out about a specific car I was interested in and received a quick response. Nick was very helpful in answering my questions and getting back to me on questions for other departments. Friendly and courteous staff. The best part of the experience was Nick, the Sales Rep never tried to sidetrack me or try to talk me into buying something I wasn’t asking for. A first in all my dealings with auto sales people ever.
The dealership has always worked hard to please me with every thing they do, the service department is excellent ,and Andrew was more then nice.
Easy to find n very meet n clean. Everyone friendly n efficient. Mr. Poche is great to deal with.
Professional, straightforward and efficient. Very pleased with the condition and price my “new” car. It was spotless and in great condition. First time I’ve left a dealership happy.
Employees were very helpful and patient as well as informative about the vehicle I bought. I would recommend Northshore Toyota to anyone looking for a new or used vehicle.
I had a wonderful experience with this purchase. I informed Dustin of what i wanted and my budget. He gave me everything I needed via text prior to seeing the vehicle and I didn’t need go look at other vehicles anymore . What i saw was more than perfect. Dustin had the car ready for me asap. i was put the building with me new vehicle within 30 mins.
I was in and out in less than an hour. My SUV is beautiful and customer service was great. I’ll be sending my family for their car needs.
It was a very easy process! Great customer service. Colby worked hard to make it work for me! I highly recommend this dealer! Thank you Northshore Toyota!
Great Dealership. Very knowledgeable. Not pushy! They made buying a new car a breeze especially with 2 kids in tow!!! Definitely will be back in the future.
Excellent sales service in spite of the heavy rain Dustin was thorough extremely helpful and friendly. Wyatt showed more details and had the vehicle washed gassed up and ready for us
I purchased a brand new car yesterday 5/3. My sales person Mike Turner was great! He was very professional very informative and he made me feel involved in the sale. He respected my every word and answered my inquiries without hesitation! I have purchased at this dealership before but this time I felt as if I mattered. I didn't feel like a number. Thank you team Toyota of the Northshore!
This is the 7th car we have purchased from NST. Always get friendly service from them without a lot of hassle. This is the 3rd or 4th car from Andrew. Each time he was a pleasure to deal with. Also Jimmy Comeaux in the Financial Office is awesome and always very helpful. Hate buying cars but it is pleasant dealing with them.
North Shore Toyota have a wonderful team!!! Dustin listened to my desires and delivered to me exactly what I wanted plus more!!! The customer service was phenomenal!!!!!
Mike Turner did an excellent job throughout the entire process. He even came in on his day off to show us how to use all the gizmos.
The sales team did well. The pricing was fair. Service department does good work. The only weakness at this dealer is the vehicle detail department.
The folks at Northshore Toyota are professional and knowledgeable. Just a good experience from beginning to end. Plus they do not make you wait. Service is expedited and friendly.
Alex, my salesman made the whole shopping experience about me and what I wanted. He didn’t try to cross sell additional products or even a different vehicle. I was there to see two vehicles, but one of them sold just a few minutes before I got there. So I test drove the later model and it drove like new, the inside was immaculate. Alex showed me all the features and how everything worked despite me already knowing, but I pretended that I didn’t. Everything went as smooth as it could and everyone was very nice, except one salesman ...
Nicholas was very professional and the cookies in the snack room were a nice touch, I guess I should have bought a Toyota but they gave me a good deal
The sales team at Northshore Toyota went above and beyond to help me find the perfect Highlander! Roger was so nice to work with - very helpful and went the extra mile to make sure we got the right car even though they didn’t have it in stock at their dealership. Ben in the finance department was also great to work with - very detailed and explained everything to me throughout the whole process. Overall, very happy with my experience at Northshore Toyota! Will definitely be buying my next Toyota from them!
Great prompt service. Vehicle was dropped off late afternoon and was ready before 2pm the next day. Rate was very reasonable. Very friendly staff and clean facility.
Had a great experience at north side Toyota all thanks to Rich Bersche! We were able to purchase a used car that fit our specifications! A ton of cars on the lot
The people in the parts department were very professional, friendly and courteous. They are a pleasure to deal with. Joey was very helpful and willing to take a little time to help me find the right part.
I brought my car in for service. Damian was very knowledgeable and helpful! The mechanics/technicians did a great job on my car! Would definitely recommend Northshore Toyota!
Todd made my buying experience quick and easy He gave me the prices of the auto and features I wanted and was patient with no pressure to upgrade or hurry the decision making process. He listened to all my preferences and met each one to the letter. He kept me comfortable so I did not have to do much walking in the heat. He did all the walking and brought what I wanted to me. A thoughtful gentleman who knows his cars. Every question I had was answered immediately. What more would any buyer ask for? A beautiful and reliable ...
I had been looking at getting another Toyota since I had a great experience with my 2011 Tundra putting 300k miles on it. I wanted a full size SUV and looked at GM, Ford and Infinity. The Sequoia was by far the best vehicle I drove. Eric put me in a unit and I knew it was the one I wanted. Great experience all the way around!
Quick, easy and as painless as buying a vehicle can be. I would recommend this dealership for anyone purchasing a vehicle in the near future.
Went to look at a truck. Left there with 2 trucks. Corey was very friendly and knowledgeable. He did not pressure us to purchase. Just an overall great experience with Northshore Toyota.
nice respectful salesman Todd first new car for my daughter the 2019 c-hr le was a good fit good safety features and nice car design for a toyota got 4000 rebate from original price so i couldn’t really haggle which was fair with me would probably do business again with them especially wigh more rebates available other option was a honda hrv
We went in just looking and wound up buying the same day. Northshore gave us a great deal and was quick with the paperwork. I love my new 2019 Camry XSE. Thank you Josh, Brad, and Dustin!
Our salesman, Andrew McIntyre, was the BEST! He was great to work with and gave us a super-good deal on a Toyota Carolla. We shopped around the various Toyota dealerships in the area, and were sold on Northshore Toyota thanks to the professionalism of Dustin Garon and Andrew McIntyre. Mr. McIntyre personally delivered the vehicle I purchased to my doorstep, complete with a big red bow. I highly recommend Andrew McIntyre at Northshore Toyota to those in the market for a vehicle.
I worked with Keith Bowman. He was very courteous, professional and knowledgeable. He explained the features of the Camry to me and my son in a non-condescending manner. My son learned a lot. It was a good car buying experience.
Michelle was fantastic. She listened to my concerns of recommendation of service & gave me my options. She seemed interested in helping whereas other Toyota dealerships have made me feel rushed or that I was bothering them by giving them something to do. I’ll definitely be back!
I bought a 2019 Avalon (my third Avalon) and could not be happier. The process was more than pleasant and from past experience I know that they will take good care of my new one.
Everyone was very helpful and friendly. They explained the process very well and very thorough . When finished they showed me how to used my cars electrical services. They checked on me after to make sure I was happy. Very nice experience
Our sales person Keith B. was knowledgeable and offered assistance throughout the sale. Our finance experience with Kris B. was also a very good experience.
On August 14, I had a Dr appointment in Mandeville. While arriving I noticed a loud scraping noise. After my appointment, I drove to Northshore Toyota. My car had recently been involved in an accident. After arriving at the service department, a very nice gentleman asked if he could help me. I explained my problem and after he noticed me on crutches, told me to proceed into the service area. This great department, not only repaired the Air Dam, but did not charge me anything. I live in Hammond and did not purchase my car from this dealership. I'm sure ...
Good experience, fast, courteous. I purchased my vehicle from Northshore Toyota two years ago, and i’ve Been happy with the service every time i’ve Returned
My service experience was excellent. My service advisor Michelle Tsatet was very knowledgeable and courteous. She had me in and out in 30 minutes. I can't say enough about the service and parts department.
Rego in service went above and beyond to help me. I will definitely go back and definitely refer to friends. The prices are also very competitive to the mechanic I trust and have been using for years.
My experience was awesome . Mr. Eric Northshore Toyota in Covington Louisiana was a professional and extremely honest courteous. He was attentive to my needs and gave me different options to choose from. Although it was hot outside and getting late in the evening he never try to rush me or to speed the process , but he listened and he was willing to compromise. I truly respect his honesty and his ability to be a man of his word. I’m a Toyota believer, I had a 2003 Camry with 334,000 miles and why wouldn’t I purchase a 2018 Camry and expect to ...
Love, love, love Northshore Toyota. Roger LeJeune and Chad are awesome!!! My husband and I have been doing business with Northshore Toyota since 2005. They always make it an absolute wonderful experience. You will not be disappointed when doing business at Northshore Toyota.
A service department can make or break a happy customer! Michelle Tastet and Adam Cooper jumped through hoops to get parts delivered and installed on our Toyota Tundra It was towed there at 1 pm and parts that weren’t all in stock were ordered , delivered and installed and we drove out at 5:15 They were polite, cordial and driven to get this vehicle out and back in the road. Job well done!!
Personal --courteous--professional service--they were about to close in a Saturday--but took the time to look and repair my car--I'll go back from across the lake for this great service!🌟🌟🌟🌟🌟🌟🌟
I worked with Brad not Dustin who originally contacted me but something came up with him and he was available to help me. I appreciated the change in sales persons. Brad was extremely helpful with paperwork as well as showing me things on the instrument panel and set up my Bluetooth for me and showed me many things that I did not know and I went back a week later and he showed me other things that I was becoming familiar with. He was able to show me some of the instrument panel operations which I was very appreciated and ...
I could not happier with my experience at Norhshore Toyota, every person that I had contact with was professional, caring and eager to make things very easy for me to purchase my vehicle. They are a class act!!! I will be back for my next vehicle.
Bought a Toyota Tacoma from Andrew and never felt pressured or directed to something i didnt want or need. Overall it was a smooth and professional experience.
I was greeted as soon as I got there. They had warm cookies, coffee, tv and WiFi while I waited. The employees working inside were both informative about what my car needed and very friendly and helping me. They have great prices for the services here too. I would definitely recommend this dealership
the guys of the dealership drove to Beaumont, Tx from Covington Louisiana to meet me and my wife, we did appreciate the nice gesture, thanks.
Overall a very pleasant process. The salesman, Corey Brown was very knowledgeable.
Scott Bain sold us a 2017 Prius v. He was very thorough and did a great job.
I’m delayed with my review, but still worthy of posting...Our experience with Dustin Garon at Northshore Toyota was amazing. We went in knowing a little bit about what we wanted to buy when we traded our Sequoia. Dustin helped us locate the exact replacement, even though it was still on the transport ship and hadn’t hit land yet...nothing but another Sequoia of course! Service there has far exceeded any other dealership we’ve ever dealt with. Dustin isn’t there just to make a paycheck, he genuinely cared about making sure we were well satisfied with ...
I was pleasantly surprised after a recent prolonged experience at another dealer a few months ago. Our salesman Josh was informed and presented his product well. He was personable and appreciative of my request to be expedient. Finance with Kris was also painless and straight forward. No undue pressure and we did not feel stressed at all. I would certainly consider this dealer again.
Investing in a new vehicle is normally a stressful event. However, this time I researched the car I wanted and my salesmen Scoot, confidently confirmed each detail on the product. I felt confident the vehicle I purchased was the best possible choice for me and my small business.
Charles always makes my service experience a happy experience. I have always been pleased with Northshore Toyota's service department. My car has always been serviced in a timely manor.
I was extremely impressed with Corey My salesman. His professionalism went above and beyond. I have had luxury cars such as Audi and they can't hold a candle to the experience I had at Northshore with Corey and the finance department!!
My experience was excellent. Everyone was professional, friendly, and made me feel very good about buying my car. I would definitely recommend this dealership and all their personnel.
With the help of Dustin Garon and Eric Hill, I recently upgraded my 4Runner SR5 Premium to the 4Runner Limited. They were excellent to work with and very knowledgeable about the differences between the two models. I would highly recommend Dustin and Eric to my family and friends! Jimmy in finance had everything ready for us to sign and made everything super easy! Thanks for a GREAT experience.
I was really impressed with the time spent and effort made to get my note where it needed to be. From my salesperson to the finance person I couldn't be more pleased Love my vehicle .😍
Purchased a 2017 Camry today. Great value - no 1 selling car in America. Great dealership and experienced sales representative. We were able to close the deal with ease. Recommend this dealership to all potential new car purchasers
I have just purchased my third vehicle from Northshore Toyota. Corey was an awesome salesman, listened to what we wanted and I felt we got the best deal possible. Kris made signing the paperwork a breeze. I will definately be back when I am ready for a new car again. No hassles , seamless and smooth. Thanks guys for making it so easy. LOVE my new RAV 4!!
Comfortable, customer friendly, no tension, no pressure. Salesman (Andrew McIntyre) was professional, friendly, cooperative. He was patient with our questions and our wanting to look at several vehicles. At the same time he was efficient, not wasting our time with showing us products that we wouldn't want.
When I came in, I was very indecisive as to what I wanted and what I needed, and Scott Bain was extremely helpful, walking me through options I hadn't even considered, taking more time than I would have expected anyone to take with me. I am very happy with my purchase and would definitely consider Northshore Toyota, and especially Scott, for any future vehicle purchases. And also, Scott's muscles are on point.
It was my first time purchasing a car. I came prepared and thy went above and beyond to sale me the car of my dream. Enjoyed the experience. I have no complaints.
Meeting with Dustin and Chad this evening made purchasing my new Camry a delightful experience. I was put at ease the moment I entered the showroom. Making a decision on a model and color can be stressful and with Dustin and Chad my purchase was made easy for me. They both cared about my needs. Jimmy Comeaux in Finance was quick and we wrapped the deal with ease. I will continue purchasing vehicles from Northshore Toyota in the future.
I purchased a 2017 4 Runner this year and that is my 3rd purchase from Northshore Toyota and my second from Dustin. I keep returning because they are easy to do business with.
Chad Miller was very helpful and professional. He answered all my questions and made the purchase very easy. It was a great experience to work with all employees of North Shore. This is the only dealership I buy a vehicle from.
Great experience while checking options for a new family vehicle. They answered all the questions we had. Will be back in the next few months to make a purchase.
We absolutely love Northshore Toyota. We've been buying from them since 2005. Everyone is awesome. Roger LeJeune is more than our salesman, he's our friend/family!!! The service and parts departments are A++++ as well. Thank you for everything!!!
anticipates customers questions and needs - resolves all issues efficiently - very satisfied with car and his support throughout purchase - will definitely go back for our next car thank you Roger!! Gretchen & Santo
We visited Northshore Toyota to shop for a car for our 16 year old daughter. Very easy to deal with and made it extremely fast and convenient. Would definitely recommend Scott at Northshore Toyota!
This parts department at Northshore Toyota makes getting in and out fast a breeze. Everyone there is friendly and knowledgable. Jay in parts is always super helpful. I Love this place!
Very helpful personnel, nice clean waiting area. Cookies and coffee for waiting guests. Nice folks to deal with. Car fixed correctly. Even had it cleaned. Thanks guys
I received outstanding customer service on the purchase of my third new Toyota Avalon from Northshore Toyota in Covington. Many thanks to George Beyl, Chad Miller, Michael Johnson, and Jimmy Comeaux for all of their assistance.
Brandon was fantastic today. Had me in and out quickly for an oil change and tire rotation. I requested a car wash- he was upfront that the wait might be long for a car eash but was able to get one completed in a reasonable amount of time. Brandon was super pleasant!
I am a first time Toyota owner and today was the first service visit. I was very impressed on how smoothly everything went today. Surprised at the short amount of time it took to have my vehicle back. Also liked the ladies day feature at the dealership.
Alan and Dustin were very helpful finding the exact vehicle I wanted. Great service. Quick and helpful. Financing was a breeze, even with a ton of paperwork. Appreciate the knowledge and service commitment.
My family have been Toyota customers for over 30 years. Mr. Blake Weller of NS Toyota ranks up there as one of the best, if not the best Toyota service rep(s) I have ever dealt with. I highly recommend his expert services and the NS Toyota Service Department for an excellent job they have done in taking care of the recall issues I had with my wife's Camry. You guys are the best!
Shane Dalmado was a great salesman. He went over and beyond to explain everything to us. Thanks to everyone that made my car buying easy.
Always prompt, professional and very courteous. No matter which service manager checks you in, each one is consistent In his manner, knowledge of the vehicle, estimated time and cost.
I had purchased a 2014 Toyota from this dealership in 2014. I received excellent service on this vehicle. My 2014 Toyota was totaled out on 7-15-2016 so I went back to North shore Toyota to purchase my new vehicle. Cory my salesman and Kris the finance manager made this process as painless as possible. They both worked very diligent with me to find the exact vehicle I wanted. I would highly recommend this dealership to all my friends and family.
Was done in under 30 minutes for a 30,000 mile service. Charles was great! Would recommend the service department for all maintenances not just during the warranty period
I purchased 2 different vehicles from Northshore Toyota over the last ten years. This time my sister needed a car, as hers was destroyed in the recently flooding. They were so caring and helpful and found her a great car and a great price.
Blake Weller is the most knowledgeable, professional and helpful service person I have experienced. This is the 3rd visit I have had to your dealership and all 3 times have been incredibly impressed with his service.
After my sister brought my 3rd Prius in for a routine service, she was so impressed with the Northshore service team she decided to buy her first Toyota! It is a beautiful, sassy red 2016 Prius. Her experience with the sales team was equally impressive. Please keep up the friendly, efficient work..
Excellent attention from all staff . Time spent was fair, Mr. Todd gave us very good recommendations As well the finance manager. I would recommend this dealership
A great dealership to deal with. The sales manager, Dustin was great. Our salesman, Shane was very helpful . and Mr. James Comeaux made the deal work! We have two Toyotas from Northshore Toyota, and we will be back for more. We have already told several friends of our great experience at Northshore Toyota.
Great serviceAlan and Kenny are top notch. They know their business and made the purchase of a car very enjoyable. We purchased aCorolla for my daughter..
This dealership has very professional, friendly and very informative sales people. The Northshore Toyota dealership has the best service department of any car dealership. Our buying experience was very informative and helpful for us to finally select the best vehicle for our needs.
The entire buying experience that I had was truly exceptional! The sales manager Dustin, my salesman Todd, the financial man Jimmy, and finally Tyler, who went through all of the details about the truck itself, we're ALL very professional, extremely courteous, and made the entire process of buying a vehicle an actually enjoyable morning, I highly recommend Northshore Toyota, this was the second vehicle that I have purchased there in two years, and I will be buying my future vehicles there, I highly commend them , thank them and will continue to recommend them to anyone looking for a great ...
Leave Us A Review